Multi Pass Linking FAQs
Common Questions
How do I link my account with my friends?
Requests can be made via the Multi Pass Linking Form on our website to get it done ahead of time. Alternatively, you can head directly to any Climb Central outlets.
How many people can I link my account with?
You will be able to link and share passes with up to 5 people.
When will my friends be able to use my passes?
Accounts will be linked within 12 hours after the Multi Pass Linking Form is submitted online. Same day if done at any Climb Central outlet.
Will I still have to be there for my friends to use my passes?
No, after successfully linking of accounts passes will be usable without the passholder present.
How will I know if my account has been linked?
Once the request has been sent in, you can call in to check if the accounts have been linked.
How do I go about to share passes with my friends if I am an Orange/White Pass Holder?
Orange and White Pass Holders can link their accounts over the counter or by submitting the Multi Pass linking form online.
Why can't existing multi pass holders use this function and get linked to other multi pass holders?
Due to certain system limitations, multi pass holders will not be able to link passes with other multi pass holders. However, you may still share passes over the counter.
What if I forget to unlink my passes and my friend uses them?
Climb Central will not be held accountable for passes used by linked accounts without consent from the primary pass holder.
Can I link my Adult-Child Multi Passes as well?
Yes, provided the recipient is also a child.
Can the recipient share passes on the behalf of the pass holder?
Yes, however they are still required to be physically present and have the consent of the primary pass holder.
What if I am a receiver of a pass holder and I wish to purchase my own passes?
Purchasing your own passes would unlink your account from the primary pass holder.
Last updated on 26 January 2024.